Who we are

Remote-Learner has been providing educational technology services since 1982 to its business, educational and governmental clients. Today, these services include support for best-of-breed open source programs, including the world’s most widely used open source learning management system, Moodle®.

Remote-Learner provides support and hosting services, custom development, workforce development training, instructional design and strategic consulting services for organizations planning online learning programs.

Remote-Learner maintains corporate offices in Virginia, Kansas, Colorado and Waterloo, Ontario, Canada, serving clients throughout the US, Canada, and the Caribbean.

Join the Team!

Moodle Technical Support

Moodle Technical Support

Are you interested in joining one of the brightest and most dedicated teams in the eLearning world?  Consider a job with Remote-Learner. At last count Remote-Learner employs six PhDs, greater than twenty team members with at least one Master’s Degree, and all together we have greater than 600 years of educational experience to support our Clients. The majority of our employees work remotely from their homes.  We offer medical, dental and vision benefits, along with company provided life insurance.  We also offer Discretionary Time Off. We focus on the value people add while at work. A performance-driven culture rewards results.

We are seeking a Case Manager to provide technical support on Moodle functionality and work with clients and our internal team to resolve various issues.

Job Duties :

  • Troubleshoot Moodle activities and provide insight on problems
  • Find or write directions on Moodle Administration functions
  • Coordinate work with clients and Technicians
  • Collaborate with internal departments to meet client’s needs
  • Work with clients to achieve acceptable resolution given policy and procedure
  • Document bug findings with moodle.org and in our internal system
  • Perform case work to meet our Service Level Agreement

Skills:

  • Problem solving and decision making; able to use rigorous logic and methods to solve problems with effective solutions.
  • Proven customer service skills
  • Possess strong organizational and time management skills
  • Demonstrates ability and willingness to listen and learn
  • Excellent written, and verbal communication skills
  • Experience in Moodle Administration
  • Familiar with web server technology
  • Understanding of domain name and redirection

Qualifications:

  • Education: College level or equivalent
  • Knowledge: Moodle Administration functions and activities
  • Project Management
  • Experience: 1-2 Years of Moodle Administration or equivalent
  • 3 or more years of customer service

Remote-Learner is an Equal Opportunity Employer.

Apply Now

Account Executive, US Corporate

Job Summary

Remote-Learner is seeking an experienced professional to help drive our Corporate Market sales objectives. You will represent Remote-Learner’s complete solution set in those markets by building long-term client relationships and coordinating account and sales strategies. The Account Executive’s primary responsibilities include prospecting, qualifying, selling and closing new business to net new and existing Remote-Learner clients.   A successful Account Executive will be an expert on their client’s strategic plans, financial objectives, key stakeholders at all levels, purchasing and contract management processes.  This is an individual contributor position appropriate for an experienced technology sales professional who possesses excellent poise and communication skills.

Responsibilities

  • Meeting and exceeding set sales quotas;
  • Must be hunter.  Winning new accounts is top priority;
  • Building account strategies and plans for target accounts;
  • Coordinating across solutions architects, Product Management, Support, Learning Solutions and other Remote-Learner resources at appropriate stages in the sales cycle to advance the sales process;
  • Building and maintaining accurate and timely pipeline and forecast data using Salesforce;
  • Playing an active role in the RFP process;
  • Staying up to date, informed and conversant in industry and market trends;
  • Expanding account relationships by building relationships at multiple levels;
  • Becoming a trusted, value added partner to clients and prospects building awareness and demand for Remote-Learner services and products;

Qualifications

  • Bachelor’s degree or equivalent experience required
  • Proven knowledge of the Corporate learning/HR/compliance/talent development markets
  • At least 5 years in strategic selling and relationship management; enterprise, solution or technical sales experience required;
  • Established track record of exceeding quotas;
  • Excellent written and oral communications skills;
  • Experience with Salesforce and other sales productivity tools;
  • Strong business acumen, financial, analytical and quantitative skills;

Additional Details:

  • This is a remote based position;
  • At least 50% travel expected;

Apply Here

Meet our Executive Team
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Ron Olsen

Chief Executive Officer

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Page Chen

Chief Innovation Officer

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Ted Hopper

Chief Revenue Officer

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Dakota Duff

Director of Strategic Technology

Meet the Board of Directors
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Jason Cole

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Bryan Williams

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Rajeev Arora

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Ron Olsen

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Mike Churchward