During the holiday season, retailers tend to see an influx of customers and, in turn, require more employees to handle the rush.
Companies hire temporary seasonal employees to deal with the influx of holiday-related work and usually release them after the work has passed. As a result of this unique employment situation, the United States Department of Labor (DOL) has specific guidelines for seasonal work to ensure that seasonal employees are treated fairly.
Despite the possible complications, temporary seasonal employees can be the perfect answer to your holiday retail needs. Here are our four top tips to consider when hiring seasonal employees:
- Understand the laws surrounding temporary seasonal employees. If this is your first time hiring seasonal employees, it’s important to research the guidelines defined by both the DOL and the Patient Protection Affordable Care Act (PPACA). For example, the PPACA defines a seasonal employee as anyone who works for an employer less than 120 days, consecutive or nonconsecutive. Under the DOL’s Fair Labor Standards Act (FLSA), temporary seasonal employees are owed at least minimum wage for hours worked and must be compensated appropriately for any overtime work. Understand these laws in order to effectively hire temporary employees for busy times in the year.
- Find the right sourcing channels and HR products. When you hire temporary seasonal workers, it’s important to source from the right hiring pool. You want employees specifically looking for seasonal work, with flexible schedules and the ability to learn quickly and efficiently. It’s also important to include these employees in your standard HR processes.
- Concentrate on effective learning management and onboarding. Your seasonal employees may only be around for a few months, but doesn’t mean they shouldn’t be educated and onboarded effectively. In fact, education is particularly important because you rely on them during your busiest time of the year. Your talent management system and e-learning should focus on quickly and efficiently educating your new employees on the most important aspects of your business and their job descriptions.
- Expect changes throughout the season. It’s important to maintain your sourcing channels and HR products, in case you need to bring in new people at the last minute. Alternatively, you may want to hire a seasonal employee who fits perfectly with your company culture for a full-time position. Having established HR processes in place will help you through these kinds of unexpected changes.
Seasonal employees are a fantastic solution to the influx of work retailers experience during the holiday season. If you have questions about HR products, hiring, seasonal employees, or talent management systems, you can contact us today. You can also reach out to us on Facebook, Twitter and LinkedIn.