Background

JLG, a leading manufacturer of lift equipment for various industries, has been earning customer confidence and trust through innovation since 1969. As the world’s leading designer and manufacturer of access equipment, JLG products and personnel can be found all over the world, going above and beyond to support customers. From the latest lift technology to services, parts, and technical support, JLG makes sure customers have what they needed to get the job done.

The Situation

JLG needed a way for site supervisors to verify if an operator had the proper certifications to operate any given piece of equipment down to that specific model. The company struggled with providing immediate compliance instructions.

Additionally, if they were not cleared as access ready, JLG needed to provide an accessible training option on the job site and a checklist so the operator could get cleared to work right away.

Finally, JLG was looking for a small investment with minimal risk to accomplish certification-based training. As JLG’s e-learning success increased so did the demand for more online training.

The Solution

Remote-Learner – a premium Digital Learning Environment (DLE) aggregate that specializes in safety and compliance training – provided JLG with a secure and scalable LMS built on the Moodle® platform.

Enterprise Hosting and Support
Remote-Learner provides Cloud Hosting and Premier Support for JLG’s online learning platform which delivers award winning training on JLG products to operators around the world.

Professional Services
E-Learning Advisors provide ongoing consultation on configuration and refinement of JLG’s tailored solution to improve the learner’s experience within the digital learning environment.

Custom Development
Remote-Learner developers worked with JLG to develop key functionality and integrations to extend JLG’s ability to manage the learning, certification of learners, and in-the field training verification.

The Results

Because JLG used Remote-Learner’s open source solutions, the company properly delivered accessible and mobile-friendly training at job sites. Open source solutions provided an essential level of flexibility, security, and customization to fit JLG’s unique needs.

Today, JLG uses its global training platform to reach more than 22,000 users in 17 different languages, many of which work on remote job sites. The manufacturing giant continues to prioritize instructional strategy combined with open source technology today!

 

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