At Remote Learner, our greatest strength is our staff. We have a diverse group of employees around the United States and Canada, individuals with the unique backgrounds and skills needed to meet the challenges faced by our clients. Over the last few months we’ve been profiling some of the staff members that make the Remote Learner team strong. This week we talked to Courtney Berg, Remote Learner’s new Chief Operating Officer.
Name: Courtney Berg, SHRM-SCP, SPHR
Position: Chief Operating Officer
Home: Westminster, Colorado
Brief: Courtney Berg lives with her wife, their son, and two dogs in Westminster, CO. She is a gifted public speaker with extensive human resource and operations leadership experience. Courtney and her family enjoy an active lifestyle. They support national cancer research and Alzheimer’s charities, as well as local animal rescues.
Q: Tell us a little about yourself, Courtney.
A: I’m a Colorado native, born into an entrepreneurial family. My grandfather worked in a gas station, which he then bought. He started selling recliners out of the gas station and turned it into a furniture store. I actually grew up in that furniture store.
My wife Nancy and I have a 12-year-old son named Ben and we love to do things as a family. We like to ride bikes, hike, and swim. My son is actively involved in a theater program and it is such a treat to get to see him up on stage. We also enjoy seeing local live theater productions.
My longest hobby is collecting pens. I have a custom-made pen case (made by my brother-in-law) and lots of pens; from dime store pens with funny sayings, to expensive pens, to pens with great sentimental value. I have a pen my grandmother used when she was 12 and my grandfather’s pen and pencil set he used at the furniture store every day. They mean a great deal to me and I love having them as part of my collection.
Q: Tell me a little about your career path and what brought you to Remote Learner.
A: I have worked in corporate operations and human resources for most of my life. I’ve held many management positions, from front-line supervisor to senior executive positions in both of those areas. For the past 10 years, I owned a consulting business. I’ve done HR and management consulting with some large clients, but primarily small to medium-sized businesses. I talked to them about HR issues and how to manage people, how to really design management systems and philosophies that help employees thrive and get work done as a team. During that time, I worked as a consultant with Remote-Learner for several years. I am excited to bring this operations and human resources background to Remote Learner as the new COO.
Q: Why do you think you’re a good match for Remote Learner?
A: When you work with an organization you need to believe what it believes. After working closely with (R-L CEO) Ron Olsen and (RL President/CIO) Page Chen and the rest of the RL team, I can tell you that what I believe aligns with what they believe. Coming to an organization that values the customer experience and the employee experience, that values ideas and offers the chance to share those ideas; those things are very important to me.
Q: What strengths do you feel we offer our clients?
A: We collaborate with them. We are a true partner. It’s not “Here’s our solution. How can we force your problem into our solution?” It’s “What is your problem? What tools do we have that we can leverage to help solve that problem and increase your impact on the world?” We partner, we collaborate, and we listen and determine how to give them an avenue to increased impact. It’s all about providing the right solutions for them.
Q: What makes you happy about working for Remote Learner?
A: I keep telling Ron – this organization is different. There’s a different attitude here, a different environment than I’ve seen in my travels all these years. It’s not “Here is my dance space, here is your dance space.” It’s “The dance floor belongs to all of us. How can we work together?” I love the teamwork, collaboration and camaraderie that is Remote-Learner. It’s just amazing. Everyone is working remotely, but the communication is better than most companies I’ve worked for.
Thank you for sharing with us today, Courtney!